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The automotive spare parts ordering tool to build customer loyalty.

Progicar Multiparts is an order management and business management solution for automotive parts distributors. Offer your customers a high-quality PRA purchasing process and after-sales service, and effectively manage your after-sales business.

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Who is Progicar Multiparts for?

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For you, auto parts distribution platforms

Centralize your customers' order information and manage your after-sales service on a single tool.

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For the benefit of your customersgarages

Offer your customers the possibility of placing and tracking their parts orders online.

Centralize your auto parts ordering information

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Immediate benefits

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Simplifying tasks

By centralizing data in a single interface, you can streamline information exchanges and simplify your operators' tasks.

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Productivity

The digitization of tasks and the autonomy of operators and customers boost team productivity and performance.

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Profitability

Optimize the management of your returns-related expenses thanks to enhanced tracking, and boost your sales through improved communication.

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Customer satisfaction

Offer your customers an easy-to-use ordering tool that guarantees digitalized, responsive tracking of orders and after-sales service.

A management solution for the auto parts trade

Go beyond the limits of traditional tools

Build customer loyalty with an enhanced experience

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This ordering tool, designed for your customers, is intuitive and comprehensive, enabling rapid, digitalized exchanges with after-sales service.

In just a few clicks, your customers can place orders, track deliveries and make requests for returns, deposits and warranties.

Empower your teams with a flexible, configurable tool

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Progicar Multiparts is designed to be configurable according to a wide range of parameters to empower your teams (call center, operations, sales) autonomous.

From managing roles, customers, suppliers and users, to transport plans and returns rules, the software lets you customize and modify these fields to suit your specific needs.

Simplify your tasks and be more productive

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Progicar Multiparts simplifies the work of call centers and operations. Thanks to the centralization of your data, you can manage your PR distribution activity with a single tool.

The software can be interfaced with tools such as DMS, WMS, carriers and call centers.

Ensure complete traceability of your deliveries

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Your customers can easily track the status of their orders, simplifying their daily planning, regardless of the tool used to place the order: the Progicar Multiparts portal, an external tool or a manufacturer's tool.

Instant view of order status: at a glance, your customers get a clear view of delivery status, returns and shortages.

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Build customer loyalty with an enhanced experience

This ordering tool, designed for your customers, is intuitive and comprehensive, enabling rapid, digitalized exchanges with after-sales service.

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In just a few clicks, your customers can place orders, track deliveries and make requests for returns, deposits and warranties.

Empower your teams with a flexible, configurable tool

Progicar Multiparts has been developed to be configurable according to a wide range of parameters in order to empower your teams (call center, operations,
sales).

light bulb

From managing roles, customers, suppliers and users, to transport plans and returns rules, the software lets you customize and modify these fields to suit your specific needs.

Simplify your tasks by centralizing information

Progicar Multiparts simplifies the work of call centers and operations. Thanks to the centralization of your data, you can manage your PR distribution activity with a single tool.

light bulb

The software can be interfaced with tools such as DMS, WMS, carriers and call centers.

Ensure complete traceability of your deliveries

Your customers can easily track the status of their orders, simplifying their daily planning, regardless of the tool used to place the order: the Progicar Multiparts portal, an external tool or a manufacturer's tool.
light bulb

Instant view of order status: at a glance, your customers get a clear view of delivery status, returns and shortages.

Progicar Multiparts: the software dedicated to car parts distribution plates

A clear, easy-to-use interface

A clear view of returns

Handle your customers' return requests, whether they concern quality, parts not ordered or warranties. Plan, organize and stay informed at all times.

Setting return rules

From automatic returns processing to manual processing, set up your business rules by declaring your return types and product families.

Increase sales through targeted communication

Promote personalized commercial offers to each customer directly on their portal, and keep them informed of your latest news.

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How do our customers make the difference?

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" Progicar Multiparts meets the needs of our auto parts distribution business. On the one hand, it enables our teams to be autonomous and save time in managing orders and business. On the other hand, it ensures customer satisfaction through assiduous monitoring of order status. It's a key tool for our success.

Réjane Béroul - Director Logipar logo

 

rejane beroul GPR

Integration tool integration

Progicar Multiparts is an easy-to-use, easy-to-integrate SaaS software package for rapid deployment in your distribution platform.

1.
Full cloud hosting
  • Agile and accessible
  • Simple deployment
  • No burden on factory teams
  • 2.
    Compatible with your tools

    Can be interfaced with :

  • DMS
  • WMS
  • Carriers (INOVERT standard)
  • VOIP telephony for call centers
  • 3.
    Import historical data
  • Customers
  • Transport plans
  • Orders, returns and instructions
  • Invoices and credit notes
  • Pricing and terms of sale
  • Integration tool integration

    Progicar Multiparts is an easy-to-use, easy-to-integrate SaaS software package for rapid deployment in your company.

    1.
    Full cloud hosting
  • Agile and accessible
  • Simple deployment
  • No burden on factory teams
  • 2.
    Compatible with your tools

    Can be interfaced with :

  • DMS
  • WMS
  • Carriers (INOVERT standard)
  • VOIP telephony for call centers
  • 3.
    Import your data history
  • Customers
  • Transport plans
  • Orders, returns and instructions
  • Invoices and credit notes
  • Pricing and terms of sale
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    3 ball layer optimize multipart flows

    Improve the management of your auto parts distribution platform

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