Privacy policy and data processing

Data protection policy

This Privacy Policy describes the methods we use to collect, manage and use your personal data.


This Policy may be changed, supplemented, deleted or updated; however, we will always treat your Personal Information in accordance with the Policy in effect at the time of collection.


Our goal is to regularly update you on this page about changes to this Policy so that you are always fully informed about the types of information we collect, how we use it, and under what circumstances it may be disclosed.


Our Data Protection Policy is available on every page where Personal Data is requested.

More generally, a link entitled "Privacy Policy" is located at the bottom of every page of our website. Further explanation of the purposes for which data will be used may be provided at each "data collection point", if necessary.

1 | Data privacy guarantees

a) Data collected via forms on
The term "Personal Data" as used in this Policy refers to information such as *
your last name, first name ,
email address,
zip code,
phone number.

As a general rule, we will process your Personal Information as described in this Policy. We only reserve the right to carry out additional processing as required by law, or in the context of a criminal or other investigation.

b) Log files
The site host (see our Legal Notice) may automatically collect and save information in server log files. The information recorded in these files is automatically transmitted by your browser. Some of the data recorded are:
Browser type and version
Operating system used
URL from which the site is accessed
Host name of the accessing computer
Time of the request to the server

This data does not directly identify any individual and is not cross-referenced with other data sources. This data allows us to monitor and improve the performance of our website and is therefore used for maintenance purposes.

The following sections explain how we collect your Personal Information.

2 | Use of Personal Data

Most of our services do not require any form of registration or enrollment, allowing you to visit our site without having to identify yourself. However, some services may require you to provide certain Personal Information. In these cases, if you choose not to provide the information we request, you may not be able to access certain resources and materials provided, and we may not be able to fulfill your request.


Under applicable law, your Personal Information allows us to provide products or services to you, to offer you products and services that may be of interest to you, or to communicate with you for other purposes that are obvious under the circumstances and that we inform you about when we collect your Personal Information.

3 | Shelf life

Your personal data is kept by PROGICAR for the time corresponding to the purpose of the collection as indicated above, which in any case cannot exceed:
for cookies: maximum 13 months
for newsletter subscribers: indefinitely until the request to unsubscribe and/or under 3 years if no commercial interaction has taken place. The data will be destroyed simultaneously with the unsubscription.
for accounting data (invoices, orders...): 10 years
for prospects: 36 months after the last solicitation to which the prospect responded
for other form data recorded on the site: 24 months
for customers: 10 years after the last invoice issued by PROGICAR - as of the date of the closing of the accounting period concerned.

4 | Non-disclosure of personal data

Your Personal Information will never be sold, shared or communicated to third parties, except as provided in this Policy.


These transfers are made under agreements by which these companies have undertaken to respect the level of personal data protection offered by European legislation or in accordance with other mechanisms recognized by the legislation in force.


Your Personal Data may also be communicated to third parties acting for us or on our behalf for specific processing in accordance with the purposes for which it was originally collected, or may be legally processed, in accordance with local regulations, in the context of activities such as commercial management (CRM tool), data management or technical support.


These third parties have contracted to use your Personal Information only for the purposes agreed upon, and not to sell or disclose it to other third parties unless required by law, or unless we explicitly authorize them to do so, or unless otherwise provided in this Policy.


The Personal Data we collect may also be disclosed to a third party if the business of all or part of this site and associated customer data is sold, assigned or transferred, in which case we will require the purchaser or transferee to treat such Personal Data in accordance with this Policy.


In addition, Personal Data may be disclosed to a third party if we are required to do so by law or regulation, court order or government regulation, or if such disclosure is necessary in connection with a domestic or foreign investigation or criminal proceeding.

5 | Right of access, rectification and opposition

Whenever we process Personal Data, we take all reasonable steps to ensure that your data is accurate and relevant to the purposes for which we collect it.

You have a right of access and a right to object to the processing of your Personal Data for legitimate reasons, i.e. if such processing is not reasonably necessary for the pursuit of our legitimate interest as described in this Policy, or for compliance with the law.

In the event of canvassing, including by electronic means, we will provide you with the means to object to receiving information or to consent to it, in accordance with the law. If you wish to know how we use your Personal Information, or to object to the processing of your Personal Information, please contact us by mail at the following address


9 Maria Talkès Street

44 119 Treillières

Or by email :

In this case, please indicate the information you would like us to correct, update or delete, identifying you specifically. Requests for deletion of personal data will be subject to our legal obligations, including record retention or archiving.

6 | Security and Privacy

To ensure the security and privacy of the Personal Information we collect online, we use networks protected by standard features such as firewalls and passwords.


When processing your Personal Data, we take all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

7 | Cookies and Internet tags

A "cookie" is a small information file sent to your browser and stored on your terminal (e.g. computer, smartphone). This file includes information such as the user's domain name, your Internet service provider, your operating system, and the date and time of access. Cookies will not damage your terminal in any way.


We may collect and process information about your visit to this Web site, such as the pages you view, the searches you perform, the Web site you visited immediately prior to this one, or your service or personalization choices. This information allows us to improve the content of the site, your navigation and/or to compile statistics on individuals using our site for internal market research purposes or to provide you with a service you have requested. We also use the services of external service providers to help us collect and process the information described in this section (Google Analytics, Google ReCaptcha).


For these "cookies", which facilitate navigation and/or the provision of the services offered by this website, we offer you the possibility, as soon as you access our site, to accept or not these cookies via a display banner at the bottom of your browser. Please note, however, that if you refuse to accept these cookies, it is possible that not all of the features of our website will be available.

8 | How to contact us

If you have any questions or complaints about our compliance with this Privacy Policy, or if you wish to make any recommendations or comments to improve its quality, please contact us via the form available at the following address: https: //